Our Privacy Policy

Peyk LTD (“we”, “our”, “us” ) is committed to protecting the privacy of all users of our website www.peyk.uk, or mobile applications (together, the “Sites”). Please read the following privacy policy that explains how we use and protect your information.

  1. Introduction

PEYK LTD (“we“, “us” and “our“) is committed to protect the privacy of all our website visitors (together, “Website”) and mobile application users. This privacy notice is in conjunction with our terms and conditions of service. By visiting and/or ordering services through our platforms, you agree and where required you consent to the collection, use and transfer of your information as set in this notice.

 

  1. About this privacy notice

We respect your privacy and are committed to protecting your personal information when you use the Service. We provide this privacy notice to describe how we collect and process information when you use the Service on personal computers and mobile devices (such as smart phones and tablets) to access our services or when you contact us about the Service.

 

  1. Information we may collect from you

Your personal information is collected upon registration of account and/or provided to us in any other way. The types of personal information collected could include your name, date of birth, email address, contact number and payment details. Your payment card details are collected by our third party payment service provider and would not be stored in PEYKs (“our”) database.

We may also collect technical information from your mobile device or any other device used. This information includes web surfing characteristics and data, cookies, IP address, Internet service provider (ISP) and exact GPS location from your location enabled devices. These are used along with your personal data to associate with your device ID and your account. They are only used for the duration of your usage. These data could also be used as evidence for a fraudulent activity if applicable.

 

  1. How we use your information

  • Your information will enable us to provide you with access to the relevant parts of the application and to supply the services you have requested. It will also enable us to bill you and to contact you where necessary concerning our services. We will also use and analyse the information we collect so that we can administer, support, improve and develop our services, for any other purpose whether statistical or analytical and to help us prevent fraud.
  • We may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the Website or our services.
  • We may use your information to let you know about our other products and services that may be of interest to you including services that may be the subject of direct marketing and we may contact you to do so by post, telephone, mobile messaging (e.g. SMS) as well as by e-mail.
  • The information will be used to process your order, manage your account and verify your identity once communicating to our team. Our third party payment provider may also use your information for their own benefits. More can be viewed by visiting Stripe Terms of Service.

 

  1. Security and data protection

We take steps to protect your information from unauthorised access and against unlawful processing, accidental loss, destruction and damage. We will keep your information for a reasonable period or as long as the law requires.

Where you have chosen a password that allows you to access certain parts of the application, you are responsible for keeping this password confidential. We advise you not to share your password with anyone.

All data stored and used are in compliance with the latest EU and UK Data Protection Regulation Act along with the GDPR.

– International Usage

As mentioned above, we may share the personal information you provide with our third party service providers or PEYK worldwide branches for the purposes described in this privacy notice. Some of these service providers may be based in territories that are outside of the European Economic Area that are not governed by European data protection laws. However, where this is the case, we will take measures to ensure that your personal information is protected in accordance with this privacy policy.

 

  1. Accessing your data

You have the right to see the information we hold about you (“Access Request”) and to ask us to make any changes to ensure that it is accurate and up to date. If you wish to do this, please contact us at [email protected] In the event that you make an Access Request, we reserve the right to charge a fee of ten pounds (£10.00) to meet our costs in providing you with details of the information we hold about you.

 

  1. Changes to the privacy notice

Changes to our policy notice will be notified on our website and all our account holders would be notified through an email notification.

 

  1. Contact us

If you have any questions or comments about this privacy policy or privacy matters generally, you can email us at [email protected] or write to us at Suite 604, Cumberland House, 80 Scrubs Lane, London NW10 6RF. For all other inquiries, feel free to fill out the contact us form on the website or simply use the live chat function during applied hours.