If you suspect that someone else used your account or there is suspicious account activity, your account may be compromised. Suspicious activity includes:
- Order requests on your account you didn't make
- Completed trips on your account you didn't request or take
- Phone calls or text messages from drivers about pickup when you did not request a trip
- Receipts for trips on your account that you don't recognize
- Account changes that you didn't make
In case of any situations like these, please contact the 24/7 live customer support through our live chat and they will be able to sort it out immediately for you.